A one-to-one relationship exists between the agent on a managed machine and its account name on the VSA. The agent is the client software installed on the managed machine. The machine ID / group ID / organization ID is the account name for a managed machine in the VSA database. When discussing agents it is helpful to distinguish between the machine ID / group ID / organization ID and the agent. You can click the check-in icon for this agent to initiate a Live Connect session with the Kserver. Note: An agent is automatically installed on the Kserver.

This and other resources are listed in the first topic of online help. Note: See the PDF quick start guide, Agent Configuration and Deployment. Note: See System Requirements for a list of operating systems agents can be installed on. Use Install Agents to install agents on remote systems.You can also use Create to create machine ID templates or re-install an agent for an existing machine ID. Use Agent > Create to create a machine ID account and agent install package in two separate steps and apply them to a single machine.

The Deploy Agent page creates and distributes an agent install package to multiple machines.

This page applies to the following products: On Premises, Kaseya Advanced, Kaseya Essentials, IT Center, IT Workbench.

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